1. Conduct research using the Internet and identify the type of software or management tools that you would utilize to help with each of the major steps in developing the plan. Summarize the software/suite selected and identify its key capabilities, advantages and disadvantages.
2. As the leader of the change project in an immature organization what level of direct involvement should you have in creation of the Change Management Plan? Should you be the primary author or should you delegate most of the responsibilities?