Management Information System
Traces the history of IKEA’s response to a TV report that its Indian carpet suppliers were using child
labor. Describes IKEA’s growth, including the importance of a sourcing strategy based on its close
relationships with suppliers in developing countries. Details the development of IKEA’s strong culture
and values that include a commitment “to create a better everyday life for many people.” Describes how,
in response to regulatory and public pressure, IKEA developed a set of environmental policies that grew
to encompass a relationship with Greenpeace and WWF on forest management and conservation. Then, in
1994, Marianne Barner, a newly appointed IKEA product manager, is surprised by a Swedish television
documentary on the use of child labor by Indian carpet suppliers, including some that supply IKEA’s rugs.
She immediately implements a strict policy that provides for contract cancellation if any IKEA supplier
uses child labor. Then Barner is confronted by a German TV producer who advises her that he is about to
broadcast an investigative program documenting the use of child labor in one of the company’s major
The learning objective of this case is to deal with decisions and implementable action around complex
strategic and ethical issues in an international contextÍ¾ to highlight the complexities of managing
outsourcing to suppliers in developing countriesÍ¾ and to examine the role of MNENGO
agents of social enterprise.
Business ethicsÍ¾ Business growthÍ¾ Crisis managementÍ¾ Developing countriesÍ¾ Human resource
managementÍ¾ International managementÍ¾ International operationsÍ¾ OutsourcingÍ¾ PublicityÍ¾ Social
enterpriseÍ¾ Social responsibilityÍ¾ SuppliersÍ¾ Values
###Step 2: Answer these TWO questions
***Your response should be 3 paragraphs for each of these questions, please list the question out***
1. What actions should Marianne Barner take regarding the IKEA supply contract with Rangan Exports?
2. What longterm
strategy would you suggest Marianne Barner take regarding IKEAâs continued
operation in India? Should the company stay or should it exit?
***Please use simple english, not native speaker***
PLACE THIS ORDER OR A SIMILAR ORDER WITH US TODAY AND GET AN AMAZING DISCOUNT