What is your primary conflict management style? Explain. In what types of conflict is your primary style likely to be appropriate? In what types of conflict situations is it likely to be dysfunctional?
What is your least preferred style? What types of conflict situations are best handled by your least preferred style?
What steps can you take to increase your use of your least preferred style in situations where it would be most beneficial, and decrease the use of the preferred style when it is likely to be dysfunctional?
Based on your results, explain how you could improve your conflict management behaviors and under what conditions.
Based on your results, explain how improving your conflict management behaviors might translate into actual behaviors at the workplace, and what might be the results of such an improvement.
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