- The Balanced Business Scorecard Kaplin (2010) was first developed in the early 1990’s. In you own words describe the concepts of this tool and show your understanding with exampless.
- I suggest you look at Figure 1, p4 from Kaplin (2010) to see the first version and then look at the lasted version to assist you in your work. Word count 250-350. You may include images and tables etc for your work.
• Kaplan. (2010).Conceptual Foundations of the Balanced Scorecard. Retrieved 10 March 2017 from http://www.hbs.edu/facult